Billing is designed so you never have to think about it. Your engagement letter sets a flat monthly rate, payment collects automatically, and the meter never runs when you call, text, or email.
The agreement
Your proposal and engagement letter live in Anchor, the billing platform we use. It spells out what is included in your engagement, and you can open it any time from the link in your original proposal email.
Monthly payment
Payment collects automatically each month using the method you chose when you signed. If you need to change your payment method, send a note and we will get you a secure link. Card numbers and bank details never belong in email.
When your needs change
When your business grows or your needs shift, we adjust the agreement together before anything changes on your bill. You will never find a surprise line item.
Questions about a charge or the agreement are always welcome. Call or email and you will get a straight answer.